Privacy Policy for Infinite Abilities Therapy Services

 

1. Introduction

 

This Policy relates to the personal data processed by Rebecca Radford, a registered Speech and Language Therapist, in line with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Protecting the confidentiality of our clients is a fundamental responsibility and legal obligation.

 

2. The Data We Hold

 

Personal data is information that can be used to identify a person, such as:

 

Name

Address

Date of birth

Contact details

Health and medical information relevant to speech and language therapy services

 

3. Why We Hold and Process Data

 

To provide clients with professional speech and language therapy services.

To maintain records of service provision and care.

For billing and administrative purposes.

For quality assurance, audit, and professional development.

Where required by law or regulation.

 

4. How We Obtain Data

 

Directly from clients or their legal guardians.

Referrals from other healthcare professionals.

Through assessments, notes, and therapeutic interventions.

 

5. Data Sharing

 

We will only share data:

 

Where it’s a legal requirement.

With other healthcare professionals for continuity of care, but only with client or guardian consent.

Where there’s a safeguarding concern.

 

6. Data Retention

 

Client records will be retained for a period of 7 years after the last interaction, or until the client’s 25th birthday, whichever is the latest, in accordance with professional guidelines.

 

7. Data Security

 

We take the security of the data we hold seriously:

 

Electronic data is secured with strong passwords and, where appropriate, encryption.

Hard copies of personal data are stored securely and are only accessible by the Speech and Language Therapist.

Data is not transferred outside of the UK without appropriate safeguards.

 

8. Your Rights

 

Clients have several rights under data protection laws, including:

 

The right to access their personal data.

The right to correct inaccuracies.

The right to erase data, where appropriate.

The right to object to data processing.

The right to data portability.

 

9. Data Breaches

 

Any data breaches will be reported to the UK Information Commissioner’s Office (ICO) within 72 hours and affected individuals will be informed where there is a risk to rights and freedoms.

 

10. Changes to this Policy

 

Any changes made to this policy in the future will be communicated to clients and will be available on request.

 

11. Contact and Complaints

 

If clients have questions about this policy or wish to make a complaint about how their data is processed, they can contact:

 

Rebecca Radford

Infinite Abilities Therapies

rebeccaradfordslt@gmail.com 

Infiniteabilities.co.uk

 

If clients are not satisfied with the response, they have the right to lodge a complaint with the Information Commissioner’s Office.

 

Declaration:

 

By availing of the speech and language therapy services provided by Rebecca Radford and Infinite Abilities, clients consent to the collection, storage, and processing of their personal data as described in this policy.